INTRODUCTION
These Terms of Use govern all purchases made from and all usage of the website www.intotwostore.com. By accessing or using this website, you enter into a binding agreement with INTOTWO, a brand under Ekah Retail LLP, registered in India (referred to hereafter as “Into Two”).

By continuing to browse, use, or make a purchase through this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Use in full. If you do not agree with any part of these terms, you should not use the site or make any purchases through it.

WHO IS ELIGIBLE TO PLACE AN ORDER?

This website is intended for use by individuals acting as consumers who are of legal age to enter into binding agreements under applicable law in their country of residence. By placing an order through this site, you confirm that you meet these eligibility requirements.

CONFIRMATION
Once your order is successfully placed, an electronic order confirmation (invoice) will be sent to the email address you provided at checkout. It is your responsibility to ensure that the email address entered is accurate.

We recommend that you save this confirmation email, as it includes important details regarding your purchase and may be required for any future customer service inquiries. This confirmation also serves as your proof of purchase.

PAYMENT
You may pay with either credit or debit cards. Razorpay manages all of our banking transactions. Into Two does not store any credit card numbers.

PAYMENT BY CARD
We accept payments via major credit and debit cards. All payment transactions are securely processed through Razorpay, our trusted payment gateway provider.

Into Two does not store or have access to any credit or debit card details entered during the payment process. Your payment information is handled exclusively by Razorpay in accordance with their secure protocols and privacy practices.

PROMO CODES
Promo codes are valid only on full-priced items unless otherwise stated. They cannot be combined with other offers, discounts, or promotional campaigns. Promo codes must be applied at the time of checkout and cannot be applied to past purchases.

TAXES
All prices shown on the Into Two website, www.intotwostore.com, include GST, in accordance with the applicable legislation.

ORDERING
All purchases made on www.intotwostore.com are final. Please review your cart carefully before completing the order. Orders placed in another person’s name without their consent will be reported to the authorities.

Into Two reserves the right to:

• Cancel any order due to pricing errors, stock discrepancies, or suspected fraud.
• Update product pricing and availability without prior notice, even after an order is placed (in which case a full refund will be issued if the order cannot be fulfilled).
  

Once an order is successfully placed, it cannot be modified, cancelled, or returned. Please ensure all details — including sizing, shipping address, and payment method — are accurate before confirming your purchase.

PERSONAL INFORMATION
When you make a purchase from INTO TWO, we collect and store certain personal information necessary to process your order and provide customer support. We treat all such data with strict confidentiality and in accordance with applicable data protection laws.

You have the right to access, correct, or request the removal of your personal data at any time. We also use cookies to enhance your browsing experience and analyze website performance.

For more details on how we collect, use, and protect your personal information, please refer to our Privacy Policy.

PRODUCT
INTO TWO reserves the right to modify prices, add additional charges, and update the product assortment or related content without prior notice.

We strive to ensure that all product descriptions, images, and details on our website are as accurate and up-to-date as possible. However, occasional errors or inaccuracies may occur. Product images are intended for illustrative purposes only and may vary slightly from the actual product, particularly due to differences in screen settings, lighting, or device display quality.

We do not guarantee that the colors and textures displayed on your screen will perfectly match the physical product.

DELIVERY AND CANCELLATIONS
INTO TWO ships worldwide in collaboration with national postal services and their logistics partners.

Once an order has been placed, it cannot be modified or cancelled if it has already been processed or shipped. If you wish to cancel an order, please contact us immediately. Cancellation is only valid once confirmed by INTO TWO via email or phone.

We do not accept returns or exchanges. All purchases are final. We encourage customers to review all product details, sizing, and descriptions carefully before placing an order. If you receive a damaged or incorrect item, please contact our customer support within 7 days of delivery, and we will assist in resolving the issue.

If a product becomes unavailable after an order is placed, INTO TWO reserves the right to cancel the purchase and issue a full refund. In such cases, customers will be notified and, where applicable, offered an alternative product.

COMPLAINTS TERMS
All complaints must be submitted through our customer service contact form, available on our Contact page. Please include your order number and a clear description of the issue. Our team will respond as soon as possible to assist you.

LIABILITY
INTO TWO’s liability for any issues related to delivery or product use is limited to the terms outlined in these Terms of Service. We shall not be held responsible for any direct or indirect losses, including but not limited to, delays in delivery, incompatibility, service interruptions, data loss, additional expenses, or any other economic or consequential damages arising from the use of our website or products.

FORCE MAJEURE
INTO TWO shall not be held liable for any failure to perform, or delay in performance of, any of our obligations under these Terms of Service if such failure or delay is caused by circumstances beyond our reasonable control.

This includes, but is not limited to: government actions or interventions, changes in laws or regulations, war or threat of war, natural disasters, fire, flood, labor strikes or disturbances, transportation disruptions, acts of sabotage, shortages or delays from suppliers, extreme weather conditions, or criminal activity that impacts company operations.

In such events, INTO TWO’s obligations will be suspended for the duration of the force majeure event.

INTELLECTUAL PROPERTY RIGHTS
All intellectual property rights, such as trademarks and copyright, on the website and in the material published on it, are owned by Into Two or its subsidiaries or licensors. Any use of the site or its content, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of Into Two.

USER CONTENT
The www.intotwostore.com website may display user-generated content, including but not limited to images, photos, and videos from social media or other third-party platforms. INTO TWO does not claim ownership of such content and assumes no legal responsibility for its accuracy, legality, or appropriateness.

If you believe that any content displayed on our website infringes on copyright, violates your rights, or is otherwise objectionable, please contact our customer service team. We will review the matter and take appropriate action as necessary.

GOVERNING LAW AND JURISDICTION
These Terms of Use and your use of the www.intotwostore.com website are governed by and construed in accordance with the laws of India. Subject to applicable law, the courts of India shall have exclusive jurisdiction over any disputes arising out of or in connection with these terms and your use of the website. However, INTO TWO reserves the right to initiate legal proceedings in the user’s country of residence where necessary.

TERMINATION
INTO TWO reserves the right to suspend or terminate your access to the www.intotwostore.com website, including any registered account, at its sole discretion and without prior notice if we suspect that you have violated these Terms of Use or engaged in any fraudulent, abusive, or unlawful activity. Such termination may occur without liability or further obligation.

AMENDMENTS
INTO TWO reserves the right to update or modify these Terms of Use at any time without prior notice. The version of the terms in effect at the time of your purchase will apply to your order and form the basis of your contract with INTO TWO.

We encourage you to review this page periodically to stay informed about any changes. Your continued use of the website following the posting of updates constitutes your acceptance of the revised terms.

These Terms of Use were last updated on 08 Aug 2025.