Discover sizing tips, shipping details, and more in our FAQs – your go-to guide for all things fashion and shopping!
ABOUT INTO TWO
What is INTO TWO?
INTO TWO is a contemporary fashion house creating coordinated sets for both men and women. Our designs balance elegance and comfort with a timeless, “old money” aesthetic—crafted intentionally for modern wardrobes.
Where are you based?
We are a global brand with design and operational teams in both India and the U.S. Our products ship internationally.
Do you only sell co-ords?
Yes—our focus is entirely on intentional two-piece sets. From minimal everyday looks to elevated statement styles, everything is designed in pairs to be worn together or styled apart.
ORDERS & SHIPPING
How long does shipping take?
Shipping times vary by location:
- India: 3–7 business days
- Other countries: 10–14 business days
How much does shipping cost?
Shipping costs will be calculated at checkout based on your delivery location. We offer free shipping on orders above a certain value (check the banner for updated offers!).
RETURNS & EXCHANGES
What is your return policy?
We accept returns within 3 days of delivery, as long as items are unworn, unwashed, and in original condition with tags attached. Discounted Items are Final Sale. No Returns will be accepted for discounted items.
Do you offer exchanges?
Yes — we offer size and style exchanges based on availability. Reach out to us at reach.us@intotwostore.com for assistance or WhatsApp us
Are returns free?
Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.
What is your refund process?
Once we receive and inspect your returned item, we’ll notify you of the approval status via email. - If approved, your refund will be processed to your original payment method within.
7–10 business days - Refunds exclude any original shipping charges. If your return does not meet our policy criteria, it may be sent back to you.
Note: Processing times may vary depending on your bank or payment provider.
SIZING & FIT
What sizes do you offer?
Our co-ords are designed to be inclusive and flattering across all body types. We currently offer XS to XXL.
How do I find my size?
Check our Size Guide on each product page for detailed measurements. If you're between sizes or unsure, feel free to DM us on Instagram or email us—we're happy to help!